Call Us at 6786 5545. Instagram @darulghufran

Darul Ghufran Mosque invites interested applicants to be part of our family!
If you have the passion to serve and contribute to the growth and development of the Singapore Muslim community, do keep a lookout on our vacancies.

Thank you for your interest!
Download Employment Form

 

 

 

Staff Benefits:
  • Comprehensive Medical Plan
  • 13th Month & Performance Bonus
  • Up to 18 days Annual Leave
  • Birthday Leave
  • Training & Development Opportunities
  • Staff Wellness

 

 

1. Customer Relations Officer

As a Customer Relations Officer, you will get to meet people from all walks of life and be part of a dynamic team in handling walk-in customers and feedback from our stakeholders.  You will be representing the mosque to carry out full spectrum of customer service duties.

Job Description:
1.       Greet walk-in-in stakeholders with a positive attitude.

2.       Answering phones in a professional manner and routing calls.

3.       Maintain updated knowledge of all mosque services and programs.

4.       Document feedback and forward to appropriate departments.

5.       Assisting stakeholders in finding their way around the mosque.

6.       Process registration and receive fees/donations.

7.       Administers the back end closing of counter duties.

Education:
1)      Preferably candidates with GCE ‘O’ Level or WPLN level 5 holders

 

Skills & Competencies:
1)      Mathematical skills and the ability to handle transactions quickly and accurately

2)      Proficient with MS Office Applications

3)      Able to perform shift duties and work on weekends

4)      Passion for service excellence

5)      Effectively bilingual in English & Malay

6)      Ability to communicate clearly and convey information accurately

7)      Good telephone etiquette

8)      Self-Motivated

9)      Able to work under pressure

10)   Passion for community services

 

Experience:
1)      Candidates with frontdesk Customer Service / Cashier will be an advantage

 

 

2) Estate & Facilities Officer

To serve as a coordinator for mosque’s facility and operations in support of all mosque’s program and activities.  Duties include the operations and maintenance of equipment systems, interior and exterior maintenance and oversight of service contracts associated with the operation and maintenance of mosque’s properties.

 

Primary Duties:
A) Facility Coordination:
 1.  Manage and oversees building maintenance and repairs
  • Supervise and liaise with contractors for any maintenance and repairs
  • To oversees cleaning services and ensure compliance to with the cleaning schedule & SOP
  • To certify work completion to term contract works and ad hoc works
  • Provides basic maintenance services such as change of taps, lighting replacement, minor repairs, etc.
  2.  Manage and Oversees Building Property Upkeep
  • Assist in the collation of work scope for quotation purposes
  • Review validity of Maintenance Agreement and ensure service is in compliance
  • Supervises and manages all professional maintenance of the building ie outsourced services
3.  Ensure building security and report any irregularities
4.  Manage daily setting up of audio visual & media equipment according to operations
5.  Work with event/program coordinator to provide for logistic arrangement for all programs and activities in a timely  manner
6.  Manage and attend to feedback relating to the dept and to follow up with action
7.  Perform any other duties as assigned by supervisor
B) Management: 
1. Manage contracts for both building and facility maintenance
2. Ensure certificates and licenses re displayed at appropriate location ie lift, electrical etc
3. Oversees the management and inventory of all building property by ensuring the proper storage and record-keeping  of all building property.
4.  Assist with budget planning and execution of facilities-related improvements, construction, maintenance, and repair expenses.
5.  Plan and monitor departmental budget
6.  Established proper administration of all fixed assets
Secondary Duties
1. Stock check / AV Maintenance

 

 

Experience:
1. Candidates with relevant work experience will be an advantage
2. Energy Management will be an advantage

 

 

Skills & Competencies:
1. Proficient in MS Office
2. Knowledge of AV equipment including projectors, microphones, speakers, LCD/Plasma Displays etc
3. Basic understanding on how to troubleshoot AV
4. Able to work on flexible hours and weekends - Must be able to accommodate a rotating work schedule to include nights and weekends
5. Able to work independently under tight deadlines
6. Good PR Skills
7. Self-Driven team player with good planning, organising, communication & interpersonal skills
8. Effective professional-level interaction with employees, customers and colleagues a must.
9. Good problem solving and trouble-shooting skills
10. Passion for Community Services

 

 

CLOSING DATE : 19 July 2019 
Only shortlisted candidates will be notified

Email your resume & the completed employment form to secretary@ghufran.mosque.org.sg